Find quick answers to your questions below...

FAQ (Frequently Asked Questions) • Can your gowns be washed and reused? • Do you offer discounts on products or shipping? • Do you provide overnight shipping? • What if some of the parents haven’t paid, therefore holding up my order? (Classroom/Group orders) • What is your return policy? • What methods of payment do you accept? • Where are your gowns manufactured? Order Status • How do I change quantities or cancel an item in my order? • How do I track my order? • An item is missing from my shipment. My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product.

Shipping • Do you ship internationally to my country? • When will my order ship and what are my shipping charges? Guarantees • Low Price Guarantee • Privacy Policy • Security Pricing and Billing • Activating Tax exemption for on-line shopping. • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? Buyer's Guide • How do we measure for gown size? • How do I find my product? • How do I navigate the site? Additional Support • Contact our Office & Customer Service